Privacy Policy

Privacy Policy

Introduction

Welcome to https://elderly-care-santa-rosa-texas.primarycareaid.com (hereinafter referred to as “Elderly Care Santa Rosa Texas,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy details our practices regarding the collection, handling, and protection of data in compliance with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • General Data Protection Regulation (GDPR) of the European Union
  • Lei Geral de Proteção de Dados (LGPD) of Brazil
  • California Consumer Privacy Act (CCPA/CPRA) and the California Privacy Rights Act (CPRAA)
  • Colorado Privacy Act (CPA)
  • Utah Consumer Sales Practice Act (UCPA)
  • Connecticut Comprehensive Data Protection Act (CTDPA)
  • Virginia Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy covers all aspects of our website, applications, services, and products offered under the domain https://elderly-care-santa-rosa-texas.primarycareaid.com. Please note that it does not extend to third-party platforms or services accessed through links on our site, which have their own privacy policies governing data collection and usage.

Processing Activities

This policy outlines the practices when users:

  1. Use our applications and services as authorized users.
  2. Visit websites linked to this Privacy Policy.
  3. Engage with us through communications like newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various categories of personal data, including:

  • Account Information: Details required to create and manage your user account.
  • Payment Information: Data needed for processing payments, including transaction history.
  • Financial Information: Financial records related to billing or donations.
  • Purchase Information: Details about products or services purchased from us.
  • Mobile Device Identifiers: Unique device identifiers that help us recognize and provide personalized experiences.
  • Location Data: Geolocation information provided by your browser or mobile device.
  • Feedback: Comments, suggestions, reviews, and responses to surveys.
  • Social Media Information: Data collected from social media platforms when users interact with our content.
  • Product Information: Preferences, usage patterns, and feedback regarding our products.

We collect this data through various means: user input forms, account settings, browsing interactions, analytics tools, cookies, and third-party service providers.

Cookies

Cookies are small text files stored on your browser or mobile device when you visit our website. We use cookies for several purposes, including:

  • Strictly Necessary: These ensure core functionalities of our site, such as secure login.
  • Preference: Cookies remember settings and preferences to provide a personalized experience.
  • Analytics: They help us analyze user behavior to improve our services.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies are accepted.

Retention and Deletion

We retain personal data only for as long as necessary for the purpose it was collected or as required by law. Once the retention period expires or upon request for deletion, we ensure that the data is securely deleted or anonymized.

Security Measures

Elderly Care Santa Rosa Texas implements robust security measures to protect your personal data:

  • Encrypted Communication: All data transmitted between your device and our servers is encrypted.
  • Secure Third-Party Processing: We engage trusted third parties to process data on our behalf, ensuring they adhere to strict privacy standards.

Children’s Privacy

We do not knowingly collect or solicit personal information from children under the age of 18. If we discover that a child has provided us with personal data without parental consent, we take steps to delete this information and discontinue any services offered to that individual.

Your Rights

Depending on your location, you may have certain rights regarding your personal data, including:

  • Access to your data and its use.
  • Rectification or erasure of inaccurate or incomplete data.
  • Restriction on the processing of your data.
  • Right to data portability, allowing you to move or control how your data is used.
  • Objection to the processing of your data for specific purposes.
  • Non-discrimination for exercising your data privacy rights.

To exercise these rights or have any data-related queries, please contact our Privacy Team via email at [email protected] or by post to the address provided on our website.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any modifications will be posted on this page, and we encourage users to review it periodically.

Contact Information

For any privacy-related inquiries, requests for unsubscribe, or questions regarding data handling, please reach out to us at:

Email: [email protected]

Mail: [Privacy Team Address] (provided on our website)